All items are shipped via USPS Priority Mail, which takes two days to locations within the continental US. A tracking number will be emailed to you once we ship the item. While we are not currently shipping internationally, if you would like to purchase from outside the US, please email us with contact information and we will work something out.
For the sake of the environment, we try to consolidate orders into a single package, however some items may ship separately. Each one of our woodworks comes wrapped in our hand-dyed shibori cotton tenugui, making a beautiful gift right out of the box. If your order is a gift, let us know when ordering and we will ship with a gift-invoice without the price.
Every one of our products is handmade with love and care. We hope you are completely satisfied, but we cannot offer refunds or exchanges for any reason. Please follow our care instructions to preserve the integrity of your piece. We carefully package each item to ensure safe travel to you, however we are not responsible for items damaged during shipment.
Email us at firstname.lastname@example.org